How To Register, Login, and Verify Your Bet365 Account

Written By: Conor Rafter
Last Updated: July 7, 2023

Opening a Bet365 account is simple and worth the short amount of time it takes. Before going through the process of how to open Bet365 account, we recommend you have the following pieces of information close at hand:

You will be asked to enter this information on the registration form.

How Do You Open a Bet365 Account?

First, open the Bet365 website. From the homepage, select “Join” from the top menu. You’ll now be redirected to a page displaying Bet365’s registration form, and it’s in this section that the information we mentioned earlier becomes important.

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Bet365 will ask for your country of residence. Next, you must enter your title (Mr., Mrs., etc), first and last name, as well as your date of birth. This completes the first quarter of the registration form.

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In the middle section, Bet365 will ask for contact information. Enter an email address and mobile number that you want to associate with your Bet365 account. These contact methods may be used to send offers, updates, or to get in touch with you regarding account matters.

After typing your contact information, it’s time to enter your home address. Be sure to input your postcode as well as the house number or name.

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In the final part of the registration form, Bet365 will ask you to input the following:

  • Username
  • Password
  • 4-digit Security Code
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You may also choose whether or not you want to receive offers from Bet365 via the contact details provided.

Finally, Bet365 provides a box in which you should enter a bonus code. Whether you choose to avail of a bonus offer is up to you – you may leave the box empty if preferred.

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Once you’re happy that the registration form is completed with the correct information, click “Join Bet365”.

How Do You Register With Bet365?

Below, we’ve put together a condensed version of the above guide on how to open Bet365 account.

  1. Visit Bet365 and click Join.
  2. Fill out the registration form.
  3. Enter a bonus code if wanted.
  4. Click “Join Bet365” upon completion of the registration form.
  5. You now have a Bet365 account.

It’s worth noting that Bet365 may require that you complete KYC (Know Your Customer) verification and activate your account by following the email sent to your registered address before allowing you to deposit and wager.

Where Do I Find The Bet365 Homepage?

The bet365 homepage is located at The bet365 homepage shows current inplay events, upcoming matches and fixtures, a left navigation bar, and a login button on the top right. Current special offers for new and existing customers are displayed on the homepage.

Are bet365 Partner Friendly?

Having read the bet365 terms and conditions, it does not specify that anyone from the same household cannot sign up and claim the welcome bonus. Although it does not explicitly say that you can, the terms would suggest that you are allowed. 

f a bookmaker is ‘partner friendly,’ multiple people from the same household can sign up and participate in their new account offer and other incentives. The advantages are self-evident; there will be more offers available to your household. Many bookmakers allow multiple people in a household to open accounts with them. However, they only want to give one bonus per home.

The best course of action would be to contact bet365 directly. If they agree that they are partner-friendly, which they should, confirm that your partner will receive the welcome bonus. If they do verify this, take a screenshot for your confirmation.

How To Login To Bet365

To login to your account on Bet365:

  1. Visit the Bet365 website.
  2. Click on the “Log in” button in the top right-hand corner.
  3. Enter your username and password in the respective fields.
  4. Click on “Log in” to access your account.

How To Do I Change Password on Bet365?

At Bet365, reset password by first opening the My Account area of the site. Here, select Password. On this page, you should enter your current password that you want to change and then type your new password twice.

More details on password and security code management with Bet365 can be seen in the guide to bet365 account functions.

How To Verify Your Account On Bet365

Verifying an account at Bet365 is a quick and easy process. First, you must enter your full name and date of birth, followed by your residential address. It’s vital that these details are submitted correctly.

Next, Bet365 may require some additional documentation to prove your identity. See a list of permitted documents used to verify your ID at Bet365 below:

  • Residency Permit
  • Passport
  • Postal Verification Code
  • Driving License
  • National ID Card

Some other forms of documentation that may be required include:

  • Bank statement
  • Utility bill
  • Phone bill

Once you have uploaded any one of these documents to Bet365, a member of the team will confirm that your identity has been verified successfully. If you are asked to upload additional documents, simply select a different piece of documentation.

You may need to submit two forms of additional verification if you deposit using any of the following payment methods: 

  • Apple Pay
  • Paysafecard
  • Google Pay
  • Debit Card
  • PayPal
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When you receive a notification explaining that your account has been verified, you will be permitted to make deposits, process withdrawals and place bets at Bet365. 

To check if your account is fully verified, head to the Verification section. At the top of this page, it should read “Your account is verified”. If you can’t see this message, you may need to carry out the above steps or get in touch with Bet365’s customer support team.

Now you know how to verify Bet365 account, it’s time to cover other verification processes on the betting site.

How Do You Verify Age On Bet365?

You can verify your age at Bet365 by submitting documents that confirm your date of birth.

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Examples of documentation that contain your date of birth are as follows:

  • Passport
  • Driving License
  • National ID Card

For customers’ safety, Bet365 will not allow any accounts that have not verified their age process deposits or withdrawals, nor will it be possible to wager on the site. 

To submit these documents, head to the Verification page on Bet365 and click “Upload Identity Documentation”. From here, the site will guide you through how to verify age on Bet365.

How Long Does Bet365 Verification Take?

The amount of time it takes for Bet365 to verify your account varies depending on the time you upload ID documents, the number of documents uploaded, and the type of ID you’re submitting.

However, Bet365 aims to verify your ID within 48 hours of submission. According to the betting platform, bettors may experience delays during high volume hours and email verification is often hit particularly hard by large demand.

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Once the Bet365 verification team has reviewed your documents, you should receive an email confirming that your account has been verified.

Now with an understanding of how do I verify my Bet365 account, it’s time to cover all things Bet365 Know Your Customer (KYC).

How Long Does KYC Take With Bet365?

In certain instances, Bet365 may require that you submit additional documentation and enter further personal information as part of the KYC program. If selected, Bet365 will contact you to let you know.

KYC, which stands for Know Your Customer, is a process used by bookmakers to protect customers against fraud and other illegal activity. Through KYC, Bet365 can ensure that the account holder is still held by the same person upon account creation.

You may be asked to enter your salary, occupation, payslips, or a bank statement. Bet365 will not contact your place of work.

Similar to the verification of your account, it shouldn’t take longer than 48 hours for Bet365 to carry out their KYC checks on your documentation. 

It should be noted that you cannot play at Bet365 without verification, so Bet365 understand the need to get through KYC checks as fast as possible. 

For more on Bet365 Know Your Customer, how long it takes – see below.

What To Do If Bet365 Reject Your KYC Documents?

If Bet365 reject your documents, you will be required to submit further evidence of your identity. This may take up to an additional 48 hours – although the process is usually completed within 24 hours. 

Here is a list of accepted documentation when it comes to KYC at Bet365:

  • Passport
  • Driving License
  • ID Card
  • Utility Bills
  • Bank Statements
  • Payment Cards

To avoid having documents rejected at Bet365, be diligent when entering information and taking pictures of documents. Here are some tips on how to correctly submit KYC paperwork and other pieces of information:

  • When photographing ID cards, ensure all four corners of the page are visible with no shadows.
  • Check that all documents are in-date.
  • Make sure that you are submitting an accepted document.
  • Ensure the submitted image is not blurry.

If you follow these tips you’ll have very little trouble getting through Bet365’s Know Your Customer process.

Does Bet365 Limit You?

Bet365 limits accounts that behave suspiciously, abuse bonuses, or meet select criteria only known by the security team. Bet365 does not limit accounts that operate in accordance with its rules.

Other reasons for Bet365 accounts being limited are:

  • Arbitrage Betting
  • Using a VPN
  • Entering incorrect personal information
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  • Bankruptcy
  • Using Bet365 to benefit third-parties

Accounts considered dormant can be limited or suspended by Bet365 at any time.

Bet365 may, as stated within their terms and conditions, without reason or warning, suddenly limit your account.

Do bet365 Send Letters?

Do bet365 send letters to your house? The short and simple answer to that question is generally no, bet365 do not send letters to your house.

In the modern technology age, no company likes spending money on stationery or postage when they don’t need to. So it’s highly unlikely you will ever get a letter unless it is absolutely necessary. 

But there may be an occasional exception!.

Why might bet365 Send Letters to my House?

There are a few exceptions, but you can make sure this doesn’t happen. 

The first exception is for verification processes. 

The verification process is known as KYC (Know Your Customer), and this has to be carried out by law (in the UK) by bet365, and all UK regulated bookmakers.

In the majority of cases, this is a process that can be completed online via a number of different methods. 

Without going into KYC in too much detail, it is a process you have to complete to ensure you are who you say you are. 

This is for anti-money laundering requirements, and all regulated UK bookmakers such as bet365 have to do this. You will not be able to withdraw money from your bet365 account until you have completed it. 

The KYC verification process can usually be completed in a simple online way via your bank card, and by uploading accepted documents. These documents are usually a copy of an ID card (for non British citizens) driving licence, or passport.

You will also be required to upload a recent bank statement and utility bill, such as a gas/electricity bill.

On the rare occasion this can’t be completed online, you may have a letter sent to you by bet365 in order to verify who you are. This is usually an exception of last resort though.

How to avoid Receiving Letters from Bookmakers?

If you are reluctant to have letters sent to your house for whatever reason, it is within your gift to ensure it doesn’t happen. 

Simply ensure you have a copy of your passport, driving licence, bank statement, and a utility bill (they can be downloaded off the internet), and you shouldn’t have anything to worry about.

If you complete KYC online, there is no need for bet365, or any other bookmaker to write to you about it.

How To Opt Out of Postal bet365 Marketing?

When you sign up for anything online these days you are given the option to accept or opt out of marketing. 

This is usually done by having to check a box, which you will either have to check (place a tick in), or leave blank.

The three marketing options are usually:- 

  • SMS
  • Email
  • Post

When you sign up for a bet365 account, you will be given the option to accept or opt out of marketing for different formats. 

Ensure you opt out of marketing by post, and this means that you won’t get any marketing letters from bet365 sent to your house

If you’re already a member of bet365 and are concerned about receiving marketing material in the post, then fear not.

Simply go to the ‘Marketing Preferences’ tab in the Members area, and update it to the setting that says you don’t want to receive marketing by post. 

If you wish to carry on receiving marketing, but not by post, then ensure you have marketing switched on for SMS or email, and off for post. That way you will still get to hear about the latest offers, but will not have letters coming to your house.

Conor Rafter
Conor Rafter

I’m a freelance writer who loves all things sports & betting related. Having worked in this field since 2018, I’ve experienced a wide range of intriguing bookmakers and online casinos. With this expertise, I strive to create helpful, honest articles. My primary goal is quite simple: to guide and inform readers using facts and analysis.

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