Bet365 Overview

Bet365 Group Ltd is a British online gambling company based in the United Kingdom. It was founded by Denise Coates and is one of the most successful online betting platforms in the world.

Quick Facts

Regulator

UK Gambling Commission

Regulated

17th October 2019

Helpdesk

https://help.bet365.com/en/contact/

Headquarters

Stoke-on-Trent

Call

Not available

Founded

2000

Owner

Bet365 Group Ltd / Hillside (New Media) Ltd

Website

https://www.bet365.com

Bet365 App Features

Bet Builder
Cash Out
Live Betting
Live Streaming

Sports On The Bet365

American Football / NFL
Baseball
Basketball / NBA
Boxing
Cricket
Darts
Esports

Bet365 App Deposit Methods

Debit Card
Apple Pay
Google Pay
Paypal
Bank Transfer
Click To Pay
Paysafecard

Bet365 App Withdrawal Methods

Debit Card
Bank Transfer
Paypal
Paysafecard

Overall rating

Welcome Offer9
Odds8
Customer Service8
Deposit Methods9
Withdrawal Speed8
Trust8
App8
9.5
  • Bet £10 Get £50 Welcome Offer
  • Highly trusted
  • Wide selection of daily offers and sports betting tools
  • Limited withdrawal options
  • Welcome offer can only be activated by debit card or bank transfer

The Bet365 mobile app can be downloaded from the Apple App Store or Google Play Store for iOS and Android devices. Unlike the browser version of the mobile site, Bet365’s app is designed specifically for gaming on the go – meaning you can wager whenever you want, wherever you are.

Added to that, the Bet365 app sends notifications directly to your iPhone or Android smartphone when you need them.

  • There’s a new offer up for grabs? You’ll be notified.
  • A team you bet on has just scored? There’s a notification for that too.
  • Has your bet just won? Find out fast with Bet365’s mobile alerts.
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How To Install & use Bet365 On An Amazon Firestick or FireTV

To add to the immersion of watching your favourite sports through Bet365’s Live Streaming platform, you can log in on a Firestick.

To use the Bet365 app for Firestick, just connect your stick to the TV, then enter your login details. You should be able to bet on matches with the mobile app and watch those fixtures on the big screen thanks to the Firestick.

How To Add The Bet365 App To Firestick or FireTV

  • Download and install the bet365 app on your Android phone.
  • On your phone, download and install the “apps2fire” app.
  • Follow the apps2fire instuctions to push the Bet365 app to your Firestick or FireTV device.
  • Open the Bet365 app on your Amazon Firestick and login.
  • Use the app using you Firestick/FireTV remote, or the Android Firestick remote on your phone.

How To Register On Bet365 App

You’ll have a Bet365 account in minutes by following our guide, found below. The process is simple and requires just a few personal details, all of which you’ll probably know off the top of your head.

By registering you also become eligible for Bet365’s welcome offer. This bonus grants newly registered customers the opportunity to grab up to £50 in Free Bets when you wager just £10.

First, open the Bet365 mobile app and tap “Login” in the top right-hand corner of your screen. This should bring up a small window asking for your account credentials. You can ignore most of this pop-up as you’re yet to sign up.

Look to the top left-hand side of the pop-up. There is a small “Join” button you need to tap. You’ll next see a brand new section titled “Open Account”. In this area, you must provide the following information in this order: 

  • Country of residence
  • Title & First/Last Name
  • Date of Birth
  • Email Address
  • Contact Number
  • Home Address

Make sure each piece of personal information is correct as Bet365 will use these details to verify your ID. Once you’ve completed this section, scroll down to the final part of the page. Here, you’ll customize your Bet365 Profile.

Enter a username and password, then pick a four-digit security number. Keep your security number somewhere safe as you’ll need to quote it when contacting customer support. 

A little further down are a couple of boxes to tick. This bit’s pretty simple, just decide whether or not you want to receive marketing communication and be on your way. 

Finally, you may enter a Bonus Code. Check out Bet365’s official website or social media accounts to see if a code is available and type it into the box provided. If there are no codes listed, simply tick another box to confirm you understand the terms and conditions, then tap “Join Bet365” at the very bottom of the page.

Congratulations! You’ve just made a Bet365 account – and fast.

To recap:

  • Tap “Login” on the Bet365 mobile app homepage
  • Select “Join” on the Login page
  • Enter personal information as required
  • Create Bet365 login credentials
  • Tap “Join Bet365” 
  • You now have a Bet365 account

Deposit & Withdrawal Methods on Bet365 Mobile App

Starting with Deposits, Bet365 has the following options:

deposit methodminimum depositprocessing timefees
Debit Cards£5InstantNone
Apple Pay£5InstantNone
Google Pay£5InstantNone
PayPal£10InstantNone
Paysafecard£5InstantNone
Click To Pay£5InstantNone
Bank Wire£1001-5 working daysNone
Deposit methods, minimum deposit amounts, their processing times and fees on the Bet365 app.

Moving onto Withdrawals now, Bet365 offers these options:

withdrawal methodminimum withdrawalprocessing timefees
Debit Cards£51-5 working daysNone
Bank Wire£51-5 working daysNone
PayPal£10Within 24 hoursNone
Paysafecard£5Within 24 hoursNone
Apple Pay£5Varies depending on cardNone
Withdrawal methods, minimum withdrawal amounts, their processing times and fees on the Bet365 app.

Below you can also see the maximum withdrawal amounts for each payment method

bet365 app maximum withdrawals
Image showing payment methods, incons, fees, times, minimum & maximum amounts for banking methods on Bet365’s mobile app.

How To Deposit On The App

If you’ve deposited using Bet365’s desktop site this will feel incredibly familiar. All the same banking options found on the browser version of the site are supported on the Bet365 mobile app, so there’s no need to scramble to find a different deposit method just because you’re using a new Bet365 platform.

1. Tap Deposit

Simply tap “Deposit” next to your Profile icon, then pick which method you want to use.

Alternatively, you can open Bet365’s mobile deposit page by tapping on the Profile icon, then selecting “Deposit”. Your most recently used payment method should present first in the Deposit area.

2. Confirm Your Card Details/Email Address

Confirm the Expiry Date of your debit card or your email address if using an e-wallet, then input your card security number.

3. Enter the deposit amount and confirm.

Lastly, enter the amount of money you want to add to your account wallet before tapping “Acknowledge & Deposit” at the bottom of the screen.

To summarize:

  • Tap Deposit from the homepage or Profile menu
  • Select a payment method
  • Enter your card security information
  • Select an amount to deposit
  • Tap the Deposit button

How To Withdraw On The Bet365 App

Withdrawing is quick on the app, just like on the main bookmaker website.

1. Open The Banking Page

You can transfer money from Bet365 to your bank account by tapping ‘Profile’ and opening the ‘Bank’ section. Four options will show up:

  • Balances
  • Deposit
  • Manage Cards
  • Withdraw

2. Tap The ‘Withdraw’ Link

Select ‘Withdraw’. If you have a saved card connected to your Bet365 profile, it will automatically show up on the subsequent page.

3. Enter Withdrawal Amount and Your Password To Confirm

Now, input the sum of cash you’d like to withdraw (e.g. £25). The last step is to type your Bet365 password in the box provided. 

4. Tap The Green ‘Withdraw’ Button

Once you’ve carried out each of these steps, select the green ‘Withdraw’ button at the bottom of the page.

How To Bet on Bet365 App

There are three key steps to carry out when betting on Bet365’s mobile app. They are:

  • Pick a sport
  • Select a market
  • Choose your stake

That’s more or less all there is to it. On Bet365, login and view which sports are available. Each sport is packed with different markets catered to the needs of almost any punter. 

Upon choosing which market you want to bet on, add the bet to your bet slip by tapping the odds. You’ll know the bet has been added to your selection if the colour of the box surrounding the price changes from grey to white.

Your bet slip will pop up above the footer menu to allow for quickfire bets. Set your stake in the relevant box and tap “Place Bet” to confirm it.

Bet365 App Won’t Show My Bets: Where To Find Them?

Make sure to check back on your bets once they’ve been placed.

Many bettors enquire about why “Bet365 won’t show my bets” upon searching for past punts.

Generally, there are two reasons for Bet365 ‘hiding’ your wagers. The truth is, they’re not hidden at all; they’re simply in a different area.

  • Your bet may have been moved to the ‘Bet History’ tab as it has already settled. You’ll find any recently settled bets under the ‘Settled’ heading within the ‘My Bets’ department. Date ranges are available.
  • The wager may have moved from the ‘Live Now’ section to ‘Unsettled’ or ‘Cash Out’. This may happen when there are no games currently in play for your wager.
  • Your wager might no longer be unavailable for Cash Out, meaning that it will not be present under the ‘Cash Out’ tab in the ‘My Bets’ area. Such a circumstance often occurs if the value of your bet is too low to be considered for early settlement.

App Specific Promotions

Arguably the most rewarding aspect of using Bet365’s mobile app is the app-only bonuses. Although this type of offer is rare, they do take place from time to time during the year.

You just need to stay on your toes and prepare for a new app-only promotion when it arrives. Remember those notifications we discussed earlier? You’re going to want them turned on to stay in the loop when it comes to claiming your app-based Bet365 promotion.

Other bonuses you can get on the Bet365 mobile app include:

  • Bet Boost – Get better odds on selected football matches and runners for UK & Irish Horse Racing.
  • Early Payouts – Claim winnings early when your team goes a select number of points/goals ahead.
  • Soccer Accumulator Bonus – Get a boost of up to 70% on accumulators across select leagues.
  • Tennis Accumulator Bonus – Grab a 70% bonus on pre-match tennis accumulators in the To Win market.
  • Tennis Retirement Guarantee – Your bet wins if the opponent retires from the match.
  • ITV Racing 4/1 Offer – Back a horse to win at 4/1 and place a bet on an upcoming ITV-televised race for up to £50 money back on losing bets.
  • Soccer Substitute Guarantee – Get your money back if your player fails to play the entire first half.

Bet365 Mobile App Features

With so many features at your disposal, you can use the Bet365 app in almost any way you want. We’ve already told you about Goal Alerts, the feature that notifies you when your team scores, but that’s barely scratching the surface in terms of what Bet365 offers.

Let’s begin with Bet Builder. A mainstay in today’s online sports betting industry, Bet Builder has been perfected by Bet365 by letting you pick from significantly more markets compared to competitors in the field. For example, these are just some of the football options you can add to your betslip:

And many others. Combine your favourite markets to create a unique wager to win the way you want.

You’ve also got the opportunity to watch the action as it unfolds using Bet365’s mobile app Live Streaming service. Thanks to Live Streaming, gone are the days of updating the scores on your phone (or Teletext for those of you that remember!). 

To top it all off, Bet365 lets you Edit Bets with one of its latest updates. Have you ever watched your accumulator crumble because one bet you were hesitant to include in your selection let you down? Use the Edit Bet feature to remedy your sports betting ailments and add, remove, or edit the stake on unsettled pre-game and in-play wagers. 

And last, but certainly not least…in fact, we’ve dedicated an entire section to the next feature – Cash Out.

Bet365 Cash Out

There has never been a more important innovation in the world of online sports betting than the introduction of Cash Out. Each day, thousands of bets are cashed out on Bet365 with customers protecting against potential losses and claiming winnings early.

The way it works is simple:

  • Place a bet
  • Open your betslip
  • Look for the Cash Out icon
  • Tap “Cash Out”
  • Claim your cash early

It would be remiss of us to fail to mention that Cash Out is only available for select events. Keep an eye out for Bet365’s Cash Out icon next to your favourite events to make sure you can settle bets early.

You should set up Auto Cash Out to avoid missing decent prices. Head to your betslip and tap the small cog next to Bet365’s Cash Out icon, then create a new threshold at which you want the bet to settle automatically. 

Before you move on, there’s one more thing – Partial Cash Out. Use this tool to cash out a portion of your bet rather than the whole sum of the wager. In doing so, your bet remains active but to a lesser extent, leaving you with some leftover cash and potential winnings if the bet comes good.

How Does The Bet365 App Compare To Desktop

Where else to start than the UI (User Interface)? It just feels clean and premium, with every feature you need available no matter which screen you view. While Bet365’s desktop platform has a lot going on, it doesn’t quite make the most of the space afforded to it by the bigger screen. The Bet365 app more than uses every bit of room on your screen without feeling messy or overloaded.

It’s also much easier to find Bet365’s promotions on the mobile app. Not only can you get notifications direct to your mobile device, but the app has an entire button dedicated to “Offers” in the top left-hand corner of the home screen. This is in contrast to the desktop version of Bet365, which hides its Offers tab in the A-Z sports menu.

Most importantly, the Bet365 mobile app has more menus to access in one tap. At the bottom of your screen you’ve got these options:

  • Home
  • Sports
  • In-Play
  • My Bets
  • Search

When you compare that to the desktop offering of:

  • Sports
  • In-Play 
  • My Bets

What we were discussing earlier about making the most of space becomes a little too clear. None of this is to say that Bet365’s desktop website is a poor product (it’s actually quite good), but the mobile app is, to be frank, just superior.

How Do I Set Up Touch ID For My Bet365 App?

You can enable touch ID for the Bet365 app.

1. Head To My Account > Preferences

Head to the ‘My Account’ area to enable Touch ID on your Bet365 account. You’ll need to log in first, so make sure you have your account details saved to your device or written down. 

The ‘My Account’ section is accessed by tapping on the small Profile icon in the top right-hand corner of the screen. It looks like the outline of a person enclosed in a circle. By tapping on it, Bet365 will transfer you to a new menu with various ‘Account’ options.

There are four headings in this area:

  • Account
  • Alerts
  • My Offers
  • Preferences

Select ‘Preferences’.

2. Find The “Log In Using Touch ID” option

Among the options listed should be ‘Log In Using Touch ID’ (provided your device supports this feature). Flick the slider next to it to turn Touch ID on. You’ll know Touch ID is active when the slider lights up in green. 

3. Re-Start The App To Confirm

Close the Bet365 app, then reopen it. The bookie will then prompt you to place your thumb/finger on the Touch ID pad to verify your identity. This should only take a couple of seconds.

Once you’ve logged in via Touch ID you can continue enjoying all of the features available on the Bet365 app.

Remember, Bet365’s Touch ID is only available on compatible mobile devices. If your device does not support Touch ID, Bet365 will allow you to use alternative login methods. These include using a passcode and Face ID. 

It’s also worth mentioning that although there is no Bet365 app for Windows 10 – or a Bet365 app for PC as a whole – right now, that may change in the future. For the time being, anyone that prefers using a desktop should check out the Bet365 website catered to PC.

On What Devices Can I Use The New Touch ID Login For The Bet365 App?

There are various devices that support Touch ID login for the Bet365 mobile app. You can check whether or not yours is compatible by heading to your providers’ website. 

If you’re still unsure, check out our list of mobile devices that can currently use Touch ID to log in at Bet365:

Apple iPhone Devices:

  • iPhone 5s
  • iPhone 6/6 Plus
  • iPhone 6s/6s Plus
  • iPhone 7/7Plus
  • iPhone 8/8 Plus
  • iPhone SE (2016)
  • iPhone SE (2020)
  • iPhone SE (2022)

Apple iPad Devices:

  • iPad 5th Generation (2017)
  • iPad 6th Generation (2018)
  • iPad 7th Generation (2019)
  • iPad 8th Generation (2020)
  • iPad 9th Generation (2021)
  • iPad 10th Generation (2022)
  • iPad Air 2 
  • iPad Air 3rd Generation (2019)
  • iPad Air 4th Generation (2020)
  • iPad Air 5th Generation (2022)
  • iPad Mini 3
  • iPad Mini 4
  • iPad Mini 5th Generation (2019)
  • iPad Mini 6th Generation (2021)
  • iPad Pro 1st Generation (2016)
  • iPad Pro 2nd Generation (2017)

As Bet365 rolls out further updates to its downloadable app, some devices may be removed from and added to this list. As things stand, any Apple device with iOS 12.0 or higher can access Touch ID on Bet365.

There are thousands of Android mobile devices with Touch ID, so we’ve rounded up the most popular. Make sure your software is up to date to continue accessing the Bet365 app.

Android Devices With Touch ID:

  • Samsung S22
  • Samsung S22 Plus/Ultra
  • Samsung S21
  • Samsung S21 Plus/Ultra
  • Samsung Note 10
  • Samsung Z Fold
  • Google Pixel 6/Pro
  • Samsung Galaxy A53
  • Vivo X80 Pro
  • OnePlus 10 Pro

Update The Bet365 App

Failure to switch to the latest Bet365 app software may cause some issues. For example, you may find that the Bet365 app not updating locks you out of your account or prevents you from accessing the app. This is because the update may have fixed a security issue or rejigged an important piece of the software. Simply enter your login details to begin playing again.

Apple (iOS – iPhone and iPad)

On Apple devices, you should open the App Store and tap your profile icon. This will take you to a new section filled with all of your recently updated applications. Refresh this page to see any apps that require an update. If Bet365 needs an update, it’ll show up here. Alternatively, feel free to search for Bet365 via the App Store and tap the ‘Update’ button. Your update should commence immediately.

Android

Android users can update the Bet365 app through the Google Play Store. Just open the Play Store and select the Profile icon. Tap ‘Manage Apps & Devices’ as the Bet365 app will sit in this section if it’s in need of an update. Press ‘Update’ to begin updating the app.

In the past, many users asked the following question: why is the Bet365 app not in Play Store? The answer has always been one of these two:

  • Your country does not permit Bet365 to upload its app to the Google Play Store in that region.
  • Your software is out of date. 

The former is a known issue that has plagued Android-based bettors for a while. Bet365 has spent a large chunk of time absent from the Play Store due to regulations preventing gambling products from being downloaded on the virtual mobile shop.

If the Bet365 app won’t open on your device following an update, or if you run into any other problems downloading an update for Bet365’s mobile app, we recommend getting in touch with customer support on either the hardware provider’s side or Bet365 itself. More often than not, the app will return to normal once you restart it (force it to close and then reopen it).

Who Is Best Suited To Use The Bet365 App?

Given Bet365’s popularity among UK punters, the platform is home to a wide variety of experience levels. Some are new to the sports betting scene while others have been around for decades. There’s no debating the success of Bet365’s service, so the operator must be doing something right.

The fact of the matter is this: no one type of bettor is best suited to Bet365’s app. Whether you’re a complete novice just trying to find your feet or a veteran continuing to expand your bankroll, everyone will find something of use at Bet365.

That said, the younger generation (18-30) will likely have an easier time getting familiar with Bet365’s app. Many older punters grew up around the in-house betting shop industry, whereas people born just before and during the boom of iPhones, Androids and tablets will be more comfortable using the digital alternative. 

Bet365’s mobile app boasts more than 140,000 reviews on the iPhone App Store alone (4.75/5 stars) and is heralded by many as the no.1 sports betting application. According to the charts, Bet365 is the most popular sports app on the App Store in the United Kingdom.

But it’s not just the UK that gets to play on the Bet365 app. The app is currently ready for download in 36 countries (including the UK & Ireland). In addition, Bet365 supports a total of 9 unique payment methods:

All transfers are free of charge. Minimum deposit limits start from £5 for all methods except PayPal (£10) and Wire Transfer (£100).

How To Access Other Bet365 Products

Every product published by Bet365 comes in its own fully-fledged app. No service is packaged away as a side-offering of another, with each branch owned by Bet365 supported by a dedicated downloadable app that serves its own purpose. 

You can download the following Bet365 apps for iOS and Android devices via the Apple App Store and Google Play Store:

  • Bet365 Bingo 
  • Bet365 Games
  • Bet365 Casino
  • Bet365 Live Casino
  • Bet365 Poker

Enter the title of any above-mentioned app into the relevant search bar to find the product you’re looking for. Download times are entirely dependent on your internet connection.

Bet365 App Overall Rating

On the face of it, Bet365’s mobile app is just another installation in the arguably over-saturated sports betting market. However, there are many things it does considerably better than its counterparts.

We’ve discussed each notable feature offered, waxed lyrical about the UI and showed you how simple funding your account wallet is. While each service provided by Bet365’s app is present on most other reputable bookmakers such as the Betfred mobile app, few feel quite as luxurious or premium. 

Despite being free to download, the app looks like something you’d pay for. Where other developers of betting apps focus solely on the functionality of the service, Bet365 puts immense effort into being a big-ticket service as well as working as expected. 

Overall, the app is a 10/10 product. It’s difficult to think of areas in which it falls short, whereas considering its highlights comes effortlessly. Bet365 is the place to be for anyone looking to bet on sports.

FAQs

What are the Bet365 mobile app offers like?

Offers found on the Bet365 mobile app are the same as the ones present on the desktop version of the site. You’ll come across accumulator bonuses, tennis retirement guarantees and bet boosts.

How do you change the language on the app?

Open “Preferences” and pick the language you want to use.

Why is the Bet365 mobile app for Android not loading or too slow?

Your internet connection may be too slow. Ensure you are only running the apps you need to use while playing on Bet365’s mobile app. 

Can you use the mobile app of Bet365 on more than one device?

Yes, you can use your Bet365 account via the app on more than one mobile device.

How long does it take for any winnings to show up on your balance?

Winnings should show up in your balance immediately after the bet settles.

Which Bet365 app do you download from the Play Store?

Download the app named “Bet365 Sports Betting” to get the official app from the Google Play Store.

How do you turn notifications off/on in the app?

Click on the bell symbol and tick off which sports you want to get notifications for.

Why does the app sometimes get stuck on choosing location?

Bet365 may fail to fetch your location if your location services are turned off or if your internet connection is weak. Ensure both settings are on and in good working order before playing on Bet365.

How do you change the odds from fractions to decimal or vice versa?

Open your Profile menu and select Preferences. Find “Odds Display” and switch between decimal, fractional, American or American/Fractional odds.

Why can’t I rotate my screen on Bet365 app??

You may have noticed that the Bet365 app won’t rotate when you flip your device to a horizontal position. This is not a bug. Bet365’s mobile app is not designed to be used horizontally. The developers may opt to include this feature in future updates, so be sure to keep up with the latest firmware news.

Is there an app for Windows desktop?

Bet365 does not have a Windows desktop app available for download. You must use the browser version of the site to place bets. If a Bet365 app for PC is released, we will update this page with all necessary information.

Has the Bet365 app changed?

Generally speaking, Bet365’s app will be subject to minor changes after an update. Some may be noticeable, others less so. The biggest change in recent years has come in the form of Face ID; this feature uses facial recognition software to identify that you are the owner of that account.

How come the Bet365 app keeps logging me out?

You will be logged out of your Bet365 account if you haven’t used it for an extended period. The app will also log you out of all devices if you have recently changed your password. To log in again, enter your account details via the login page. The app may also prompt you to enter several unusually-shaped characters and numbers as part of its identification process.

Where to download Bet365’s app?

The Bet365 app is available for download on the Google Play Store and the Apple App Store. You can get it for your Android mobile device, iPhone, iPad or tablet. It can then be side-loaded onto a Firestick.

How do my Bet365 app deposits appear on bank statements?

Any payments to or from Bet365 will show as ‘BET365 INTERNET GBR’ on a bank statement. Transactions may display under the name ‘Bet365’ within summaries of your accounts when not viewing an official bank statement.

Conor Rafter
Conor Rafter

I’m a freelance writer who loves all things sports & betting related. Having worked in this field since 2018, I’ve experienced a wide range of intriguing bookmakers and online casinos. With this expertise, I strive to create helpful, honest articles. My primary goal is quite simple: to guide and inform readers using facts and analysis.

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