bet365 Checking Bets: Settlement Times & Status Explained

Checking bets on bet365 involves monitoring your bet status in the My Bets section, where bets show one of four statuses. Most bets settle within 5 minutes of event conclusion with funds immediately available for withdrawal or further betting. The four main statuses are: unsettled (awaiting result), settled (result confirmed and paid out), void (cancelled and refunded), or to run (result under review).

Settlement means bet365 confirming your bet result and crediting winnings to your account balance, which typically happens within 5 minutes. Once settled, funds are immediately available for further betting or withdrawal to your bank account (withdrawal timing covered in our bet365 withdrawal guide). Special circumstances like postponed matches, abandoned games, and settlement delays have specific rules detailed in the sections below.

Quick Reference: Bet Status Summary

How Long Does bet365 Take to Settle Bets?

bet365 typically settles bets within 5 minutes of an event’s final whistle for straightforward results, though settlement can take up to 30 minutes for matches requiring statistical confirmation (card counts, corner totals, player props) or up to 24 hours for events under official review by sporting authorities.

Settlement Timeline Breakdown

Standard Settlement (5 minutes)

Football match winner (Premier League, Championship), rugby match winner, cricket match winner, basketball match winner, tennis match winner.

Final whistle → 2-5 minutes → settled.

Statistical Markets (15-30 minutes)

Card betting (yellow/red card totals requiring official stats), corner markets (match officials confirming count), shot counts (awaiting Opta data), bookings markets (official confirmation needed), player props (assists, tackles requiring stat verification).

Event ends → stats compiled → 15-30 minutes → settled.

Player-Specific Markets (30-60 minutes)

First goalscorer (confirming goal credited correctly), anytime goalscorer (ensuring own goals don’t count), last goalscorer (waiting for any late changes), player performance bets (official stats required).

Event ends → goal/stat confirmation → 30-60 minutes → settled.

Horse Racing (5-10 minutes)

After race completion, awaiting weigh-in (jockeys must weigh in post-race), stewards’ enquiry can delay further.

Race ends → weigh-in → 5-10 minutes → settled (if no enquiry).

Exotic/Complex Bets (Up to 24 hours)

Accumulators with late-finishing events (Sunday night football plus Monday night football), special markets (season-long bets settling mid-season), bets under official review (match-fixing investigations, doping).

Last event ends → all outcomes confirmed → up to 24 hours → settled.

Standard Settlement Example:

Saturday 3pm Premier League bet:

• £20 on Liverpool to beat Man United at 2.5 odds (£50 potential return)
• Match ends 2-1 to Liverpool at 16:52

Timeline:

• 16:52 – Match ends, bet shows “unsettled”
• 16:54 – Bet settles, £50 credits to account

Result: WON Payout: £50 credited Total time: 2 minutes from final whistle

Why Statistical Markets Take Longer

Sunday Championship match bet:

• £15 on Over 9.5 corners at 1.9 odds (£28.50 potential return)
• Match ends 17:03, TV shows 11 corners

Timeline:

• 17:03 – Match ends, bet shows “unsettled”
• 17:20 – Still unsettled (awaiting Opta confirmation)
• 17:26 – Bet settles, £28.50 credits to account

Result: WON Payout: £28.50 credited Total time: 23 minutes (normal for statistical markets)

What Does Unsettled Mean on bet365?

Unsettled on bet365 means your bet is active but the result hasn’t been confirmed yet, either because the event is still in progress or has just finished and bet365 is verifying the final score and relevant statistics before crediting winnings or returning stakes.

Two Types of Unsettled:

Pre-Result Unsettled (Event Not Finished):

• Bet placed, event hasn’t started yet (Normal)
• Event currently in progress (Normal)
• In-play bet during event (Normal)
• Example: Placed Friday bet on Sunday match → unsettled Friday-Sunday morning

Post-Result Unsettled (Event Finished, Awaiting Settlement):

• Event just ended, bet365 confirming result
• Usually 2-5 minutes maximum for straightforward results
• Example: Match ends 17:00, still unsettled 17:03 → Normal (wait 5 minutes)

To monitor your unsettled bets and check their current status, use the My Bets section on desktop or mobile. Desktop: Log in → My Bets (top right) → “Unsettled Bets” tab. Mobile App: Open app → My Bets (bottom navigation) → “Open Bets”.

When to Be Concerned:

Player props (first goalscorer, anytime scorer) typically take 30-60 minutes. Wait full hour before contacting support.

Important: Unsettled does NOT mean your bet lost – it simply means the result hasn’t been processed yet. Your winnings will credit automatically once settlement completes.

What Does Settled Mean on bet365?

Settled on bet365 means bet365 has confirmed the event result and processed your bet, crediting winnings to your account balance if you won or deducting your stake if you lost, with settled funds immediately available for withdrawal or placing new bets.

Three Settled Outcomes:

Won (Bet Successful): Full winnings credit to available balance. Amount = stake plus profit. Example: £20 bet at 2.5 odds wins = £50 credited.

Lost (Bet Unsuccessful): Unlike winnings which credit at settlement, losing bet stakes are deducted from your balance immediately when you place the bet, meaning your balance already reflected the £20 loss the moment you confirmed the bet slip, so the bet settlement simply finalizes the result without further balance changes.

Void/Push (Leg Removed from Accumulator): When a selection in your accumulator voids or pushes, that leg is removed and odds recalculated with remaining selections.

Void/Push in Accumulator Example:

4-fold accumulator: £10 at 20.0 odds (£200 potential)

• Leg 1: WON at 2.0
• Leg 2: WON at 2.5
• Leg 3: WON at 2.0
• Leg 4: VOID (match postponed)

Recalculated as 3-fold: 2.0 × 2.5 × 2.0 = 10.0 odds

Actual payout: £10 × 10.0 = £100 credited (not £200)

Note: If any leg LOSES in an accumulator, the entire bet loses. There’s no partial payout for accumulators with lost selections.

After Bet Settles: Winnings appear in account balance instantly (within seconds). Once bet settles, winnings appear in your bet365 account balance (the amount shown when logged in), not your bank account. Transferring from bet365 balance to your bank requires a separate withdrawal request—see our bet365 withdrawal guide for timing.

To view your settled bet history, see the “How to Check bet365 Bet History” section below.

What Does Void Mean on bet365?

Void on bet365 means your bet is cancelled and your stake is refunded in full to your account balance, as if the bet never happened, which occurs when events are postponed beyond bet365’s timeframe, players don’t participate in first goalscorer markets, or horses are non-runners in standard racing markets.

Void Definition: Bet cancelled by bet365. Stake returned in full. Not a win or loss – bet nullified. No profit, no loss – money back.

Six Common Void Scenarios:

• Event Postponed (Beyond Window):
  
  Football: Postponed >5 days from original date → void.
  Other sports: Postponed >48 hours → void.
  Example: Saturday match postponed to following Sunday (8 days later) → void.
  
• Event Abandoned (Before Result Determined):
  
  Match abandoned before completion. Outcome not yet determined → void.
  Exception: If your specific outcome already occurred → stands.
  
• Player Didn’t Start (First Goalscorer Markets):
  
  Bet on player to score first. Player not in starting XI and doesn’t come on → void.
  Example: Bet £10 on Harry Kane first goal, Kane injured in warm-up → £10 refunded.
  
• Horse Non-Runner (Standard Markets):
  
  Horse withdrawn before race. Standard markets (not ante-post) → void, stake refunded.
  Ante-post markets (bets placed weeks before) → no refund (non-runner rules).
  Example: Cheltenham bet on horse withdrawn morning of race → void and refunded.
  
• Bet Taken in Error:
  
  Market should have been closed (goal just scored). Odds clearly wrong (obvious error). bet365 reserves right to void and refund. Rare, but protects both parties.
  
• Rule Breach / Account Issues:
  
  Multiple accounts detected. Bonus abuse. Suspicious activity. bet365 may void bets as part of account review.

Void Refund Handling by Bet Type:

Cash Bets: Refunded as cash. Can withdraw immediately. Example: £50 void bet → £50 returns as withdrawable cash.

Bet Credits: ⚠️ Refunded as Bet Credits. ⚠️ Must wager again (can’t withdraw). Example: £30 Bet Credits void → £30 returns as Bet Credits (not cash).

Free Bets: ❌ Stake NOT refunded in most cases (Free Bet is consumed). ⚠️ Important exception: Some specific promotions include “Free Bet Returned on Void” in their terms—always check your promotion details before using Free Bets on high-void-risk markets like first goalscorer.

Example – Cash vs Bet Credits Refund:

Harry Kane first goalscorer bet voided (didn’t start):

• £20 cash bet → £20 cash refund (can withdraw)
• £20 Bet Credits → £20 Bet Credits refund (must bet again)

What Happens if a Bet is Void in an Accumulator on bet365?

If one selection is void in a bet365 accumulator, that leg is removed from your bet slip and the accumulator continues with remaining selections at reduced odds, so a 5-fold accumulator with one void leg becomes a 4-fold with recalculated potential returns based on the four valid selections.

Before Void – Original Bet:

Saturday Football 5-Fold Accumulator:

£10 stake at combined odds 32.0 (£320 potential return)

Selections:

1. Arsenal to win vs Chelsea at 2.0 odds ✅ WON
2. Liverpool to win vs Man United at 1.8 odds ❌ VOID (match postponed)
3. Man City to win vs Tottenham at 1.5 odds ✅ WON
4. Newcastle to win vs Brighton at 2.2 odds ✅ WON
5. Aston Villa to win vs Everton at 1.9 odds ✅ WON

What Happens When Liverpool Leg Voids:

5-fold becomes 4-fold (Liverpool leg removed)

New odds: 2.0 × 1.5 × 2.2 × 1.9 = 12.54

New potential: £10 × 12.54 = £125.40

If All 4 Valid Legs Win: Payout: £125.40 credits to account Reduction: £194.60 less than original £320 potential

Multiple Void Legs:

• 2 void legs → becomes 3-fold.
• 3 void legs → becomes 2-fold.
• 4 void legs → becomes single bet.
• All legs void → entire accumulator void (full stake refunded).

What Does Push Mean on bet365?

Push on bet365 means your bet result landed exactly on the betting line threshold (neither winning nor losing), so your stake is refunded, which typically occurs in handicap betting, totals markets, and spread betting when the final outcome matches the exact number you bet on.

Push vs Void – Key Difference: Void: External factor cancels bet (postponement, non-runner, player didn’t start). Push: Legitimate betting outcome (result hit exact line). Both refund stake, different causes.

In UK betting, you’ll mainly encounter pushes in Asian Handicap markets (0.0, +1.0, -1.0 whole numbers) and occasionally in American sports betting. Standard UK markets like Over/Under Goals use half-points (2.5, 3.5) specifically to prevent pushes, making push outcomes uncommon for most British bettors.

Asian Handicap 0.0 Push Example:

Bet: £20 on Liverpool 0.0 Asian Handicap vs Chelsea at 1.9 odds Match Result: Liverpool 1-1 Chelsea (draw)

Result: PUSH Refund: £20 stake returned Reason: 0.0 handicap means draw = push

Handicap Betting Push Example:

Bet: £25 on Man City -1.0 goals vs Burnley at 1.8 odds Match Result: Man City 2-1 Burnley (City win by exactly 1 goal)

Result: PUSH (covered exactly, neither win nor loss) Refund: £25 stake returned

If City won 3-1 (2-goal margin): BET WINS If City won 1-0 or drew: BET LOSES

Push Refunds – Bet Type Differences:

• Cash bets: Refunded as withdrawable cash ✅.
• Bet Credits: NO REFUND on push ⚠️ (Bet Credit lost).
• Free Bets: NO REFUND on push ⚠️ (Free Bet consumed).

Critical: On bet365, Bet Credits and Free Bets are NOT refunded on push results. Only cash bets receive push refunds.

What Does “To Run” Mean on bet365?

To Run on bet365 means your bet result is under official review by bet365’s settlement team before being confirmed as won, lost, or void, which occurs when results are contentious (late goals before abandonments, disputed outcomes, pending VAR decisions, or awaiting official sporting body confirmation).

“To Run” Status: More serious than standard “unsettled”. Indicates active investigation/review. bet365 settlement team examining result. Can last hours or days in extreme cases.

Common “To Run” Scenarios: Contentious match result (disputed goal, VAR controversy). Late incident before abandonment (goal scored moments before abandonment). Official review pending (doping test, match-fixing investigation). Technical data feed issue (bet365’s data provider lost feed during crucial moment).

How Long “To Run” Lasts: Minor issues: 1-6 hours (VAR controversy, data feed issue). Official reviews: 24-48 hours (sporting body investigation). Serious issues: Days or weeks (doping tests, match-fixing probes).

To Run Example:

• Sunday 16:50 – Liverpool vs Chelsea ends 2-1
• Sunday 17:00 – Bet shows “To Run” (VAR controversy on winning goal)
• Sunday 18:30 – Premier League confirms goal stands (90 minutes later)
• Sunday 18:31 – Bet settles as WON, £50 credits to account
• Total delay: 1 hour 40 minutes (To Run status)

What This Means for You: A To Run status doesn’t mean your bet is lost or that bet365 won’t pay out—it simply means they need more time to confirm the official result before settlement. In most cases, bets showing To Run eventually settle normally (won or lost based on final confirmed result), with void outcomes rare and typically only occurring if an entire match result is overturned.

What Happens When a Game is Postponed on bet365?

When a match is postponed on bet365, your bet remains active if the event is rescheduled within 5 days for football (48 hours for other sports), but if postponement exceeds this timeframe your bet is voided and your stake is refunded, with some exceptions for TV rescheduling to Monday nights.

Postponement Rules by Sport:

Football (5-Day Window):

Match must be played within 5 days of original date.

• Weekend game → Rescheduled Tuesday = ✅ bet stands.
• Weekend game → Rescheduled following Sunday = ❌ bet void (8 days later).
• TV Exception: Weekend games moved to Monday for TV coverage = ✅ bet stands.

Real Example:

• Arsenal vs Man United postponed Saturday 3pm due to severe weather.
• Match rescheduled for Wednesday 7:45pm (4 days later).
• Your Saturday bet remains active and settles based on Wednesday’s result (within 5-day window).

Other Sports (48-Hour Window):

• Cricket: Must play within 48 hours or bet void.
• Rugby: Must play within 48 hours or bet void.
• Tennis: Match-specific rules (often void immediately).
• Basketball: Must play within 48 hours or bet void.

Horse Racing (Same Day Only):

• Race must run same day or bet void.
• Non-runner = void and refunded (standard markets).
• Ante-post bets (placed weeks before) = no refund on non-runners.

Postponement in Accumulators:

• If one selection postponed within 5 days → bet remains active, settles after rescheduled match.
• If postponed >5 days → leg voided, accumulator continues with remaining selections (recalculated odds).
• Example: 4-fold with one leg postponed 8 days → becomes 3-fold with reduced odds.

What Happens When a Game is Abandoned on bet365?

When a match is abandoned on bet365 before completion, your bet is void and stake refunded unless the bet outcome already occurred before abandonment (first goalscorer scored before abandonment stands) or the match resumes and finishes within 48 hours of original kick-off time.

Outcome Already Determined Example:

• Bet: £25 on Harry Kane first goalscorer at 6.0 odds (£150 potential)
• Event: Kane scores 10th minute
• Abandonment: Match abandoned 60th minute (floodlight failure)
• Result: ✅ BET STANDS
• Payout: £150 credits to account

Why This Rule Exists: bet365 considers first goalscorer bets settled once the first goal is scored, regardless of what happens later in the match. Since Kane definitively scored first before abandonment, the bet outcome was determined and cannot be changed by subsequent events.

Outcome NOT Determined Example:

• Bet: £25 on Erling Haaland first goalscorer at 5.0 odds
• Abandonment: Match abandoned 30th minute, no goals scored yet
• Result: ❌ BET VOID
• Refund: £25 returns to account

Match Resumes Within 48 Hours:

• Bet: £30 on Arsenal to win vs Chelsea at 2.0 odds
• Abandonment: Match abandoned 70th minute (crowd trouble)
• Resumption: Match resumes next day from 70th minute
• Completion: Within 48 hours of original kick-off
• Result: ✅ BET CONTINUES (settles based on final result)

South American Exception: In certain South American leagues where abandoned matches count as official results for league standings (e.g., after 70+ minutes played), bet365 settles Full-Time Result and Double Chance bets based on the score at abandonment rather than voiding.

This is the only league-specific exception to bet365’s abandonment rules.

Why Hasn’t My bet365 Bet Settled? (Troubleshooting)

If your bet365 bet hasn’t settled within 30 minutes of an event finishing, common causes include awaiting official statistics confirmation for player props or card markets, pending VAR or referee review for contentious incidents, delayed feed from bet365’s data provider, or the settlement team investigating suspicious betting patterns.

Settlement Delay Timeline:

bet365 can void your bets if they believe you’re part of a group or syndicate.

Seven Common Reasons for Settlement Delays:

• Statistical Confirmation Needed (15-30 minutes): Market: Card totals, corner counts, shot counts. Why Delayed: Requires official Opta stats, not just TV broadcast. What To Do: Wait 30 minutes.
• Player Props Confirmation (30-60 minutes): Market: First goalscorer, anytime scorer, assists. Why Delayed: Ensuring goal credited to correct player (not own goal). What To Do: Wait up to 1 hour.
• Contentious Incident Under Review: Issue: VAR decision disputed, result being reviewed. Why Delayed: bet365 awaiting official confirmation from league. What To Do: Check news for VAR controversy.
• Technical Data Feed Issue: Issue: bet365’s live data provider lost connection. Why Delayed: Waiting for alternative source to confirm score. What To Do: Usually resolves within 1-2 hours automatically.
• Account Under Review: Issue: Large stake, unusual betting pattern, multiple accounts suspected. Why Delayed: bet365’s risk team reviewing account activity. What To Do: Cooperate with any requests, provide ID if asked.
  
• Match Official Review (24+ hours): Issue: Match-fixing investigation, doping test, sporting body review. Why Delayed: bet365 awaiting official sporting body decision. What To Do: Contact support for status update.
• Result Misunderstanding (Settled as Lost, Querying Result): Issue: You believe bet should have won but settled as lost. Why: Market type misunderstood (backed wrong outcome), incorrect result interpretation, didn’t read market rules. What To Do: Check bet slip details (exactly what did you back?), review market rules (bet365 Help section), contact support if genuine error (rare but possible).

Troubleshooting Steps:

1. Verify Event Official Result: Check BBC Sport, Sky Sports, official league site. Is result officially confirmed?
2. Check Bet Status in My Bets: Status showing “unsettled” or “to run”? To Run = under review.
3. Identify Market Type: Match winner bet? Should settle within 5 minutes. Statistical market? Allow 30 minutes. Player prop? Allow 1 hour.
4. Wait Appropriate Timeframe: Standard markets: Wait 30 minutes minimum. Statistical markets: Wait 1 hour minimum.

When to Contact Support:
Simple market (match winner) unsettled >30 minutes. Statistical market unsettled >1 hour. Any market unsettled >24 hours. Bet status shows To Run for >48 hours with no updates.

How to Contact:

Live Chat (Fastest): bet365.com → Help → Live Chat (24/7).

Email: support-eng@customerservices365.com (response within 24 hours).

Information to Provide: Bet slip reference number (found in My Bets). Event name and date. Market type. Stake amount. Time event finished. Current bet status showing.

Example Support Message:

“My bet hasn’t settled.

Bet slip reference: XXXXX.
Market: Man City to win vs Brighton.
Event ended 17:00 (over 2 hours ago).
Current status: Unsettled.
Official result confirmed 2-1 Man City.

Please can you check why not settled?
Thanks.”

bet365 Bet Settlement and Free Bets / Bet Credits

bet365 handles void bets and push results differently depending on whether you bet with cash, Bet Credits, or Free Bets, with cash bets refunded in full as withdrawable cash while Bet Credits return as Bet Credits requiring wagering, and Free Bet stakes never return as the stake is not yours to refund.

HIGH VOID RISK MARKETS (Avoid Free Bets):

• First/Last/Anytime Goalscorer (player may not start)
• Horse Racing standard markets (non-runner risk)
• Player Props requiring participation (assists, tackles)

Settlement Differences by Bet Type:

Cash Bets:

• Void = Cash refund (withdrawable immediately).
• Push = Cash refund (withdrawable immediately).
• Won = Winnings as cash (withdrawable immediately). Best for bets you might need to withdraw quickly.

Bet Credits:

• Void = Bet Credits refund (must wager again, can’t withdraw).
• Push = NO REFUND (Bet Credit lost completely).
• Won = Winnings as cash (Bet Credit stake not returned).
• Critical: Pushes don’t refund Bet Credits.

Free Bets:

• Void = NO REFUND (Free Bet consumed).
• Push = NO REFUND (Free Bet consumed).
• Won = Winnings as cash (Free Bet stake never returns).
• Free Bets are non-returnable in ALL scenarios.

First Goalscorer Player Doesn’t Start Example:

• Scenario: £20 Bet Credits on Harry Kane first goalscorer
• Event: Kane injured in warm-up, doesn’t play
• Result: Bet voided
• Refund: ✅ £20 Bet Credits returned (must bet again, can’t withdraw)

Push Result with Bet Credits Example:

• Scenario: £25 Bet Credits on Liverpool 0.0 Asian Handicap
• Match Result: Liverpool 1-1 Chelsea (draw)
• Result: PUSH
• Cash bet: £25 refunded ✅
• Bet Credits: £0 refunded ❌ (Bet Credit lost completely)

Best Practices:

• ✅ Use cash for first goalscorer bets (high void risk).
• ✅ Use cash for horse racing (non-runner risk).
• ✅ Use cash for Asian Handicap 0.0 (push risk).
• ❌ Avoid Free Bets on high-void-risk markets.
• ❌ Avoid Bet Credits on push-risk markets.

How to Check bet365 Bet History

To check bet365 bet history, log in to your account, tap My Bets in the main navigation, then select Settled Bets to view the last 90 days of confirmed results or Unsettled Bets to monitor active wagers, with detailed bet slip information including stake, odds, and settlement time available by tapping any individual bet.

Checking your bet history helps you verify settlement outcomes, identify patterns in delayed settlements, and retrieve bet reference numbers when contacting support about unsettled bets.

Desktop Process: Log in to bet365.com. Click “My Bets” (top right). Select: Unsettled Bets (active bets), Settled Bets (last 90 days), Bet History (all historical bets). Filter by date range, sport, bet type.

Mobile App Process: Open bet365 app. Tap “My Bets” (bottom navigation). Toggle: Open Bets (currently active), Settled (confirmed results last 90 days), All (everything). Tap any bet for full details.

Bet Slip Reference Number: Unique identifier (format: XXXXX-XXXXXXX-XXXXXX) shown at top of bet details when you tap any bet in My Bets. Essential for support queries.

Settlement Notifications: bet365 sends push notifications (mobile app) when bets settle if notifications enabled in settings. Desktop users can enable email notifications for settled bets in Account Preferences.

Frequently Asked Questions

How long does bet365 take to settle bets after a match ends?

bet365 settles most bets within 5 minutes of a match ending for straightforward markets like match winner, though statistical markets requiring official confirmation (cards, corners, player props) can take 15-30 minutes, and bets on events under official review may take up to 24 hours before settlement is complete, with funds immediately available for withdrawal once settled.

What’s the difference between void and push on bet365?

Void on bet365 means your bet is cancelled due to circumstances like postponement or non-participation and your stake is refunded, while push means your bet result landed exactly on the betting line (like a draw with 0.0 Asian Handicap) and your stake is also refunded, with the key difference being void happens due to external factors while push is a legitimate betting outcome that landed on the exact threshold.

Can I withdraw money from unsettled bets on bet365?

You cannot withdraw funds from unsettled bets on bet365 as the stake remains locked until the bet settles, meaning if you bet £100 that shows as unsettled, that £100 is unavailable for withdrawal until the event concludes and bet365 confirms the result, at which point winnings or returned stakes become immediately withdrawable.

What happens to bonus bets and Bet Credits if match is postponed?

Bet Credits and Free Bets are NOT refunded when matches are postponed beyond bet365’s settlement window (5 days for football), so the promotional stake is lost as the bet voids. This differs from cash bets which refund in full. For matches with high postponement risk like winter fixtures, cash bets are the safer option.